Customer & Orders Catalog & Inventory        Marketing Reports & Analytics

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                                          Customer and Order Overview
 

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Find orders and baskets based on specified criteria.

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View customer orders and baskets.

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Remove and clear old orders and unfulfilled baskets.

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Create and edit profile data, site terms, shipping methods, and payment methods.

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You collect order and profile information when customers place orders by using a shopping basket and the check out system on your Web site. As part of the order placement process, users select a shipping method and payment method. When customers place an order, customers provide information about themselves that you store in a profile. You use site terms to restrict the choices of select profile fields.
You can manage the following information by using the Customer and Orders Manager:

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Orders. Commerce Server creates an order when a customer purchases a product or service from your Web site. An order contains all the information necessary to process the order, such as customer information, date purchased, currency used, tax information, and more.

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Baskets. A virtual container on a Web site that holds the products and services that a customer wants to purchase.

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Shipping methods. A way to fulfill delivery to customers of the goods that they purchase on a Web site. Commerce Server supports three types of shipping methods: Charge by subtotal, Charge by quantity, and Charge by weight.

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Payment methods. The method that customers use to pay for the items that they purchase on a Web site. Commerce Server supports these types of payment methods: credit cards, gift certificates, purchase orders, cash cards, and custom methods.

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Profiles. Profiles store information about business-related items, such as users and organizations. Commerce Server supports these types of profiles: address, purchase order, credit card, currency, organization, and user object.

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Site terms. A set of valid values for information that the user provides. You use site terms to standardize and restrict the choices that users see when you request user input on your site.

                                                                                      Customer and Order Features >>

Customer & Orders Catalog & Inventory        Marketing Reports & Analytics
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